Frequently Asked Questions
What is included?
Check the selected configuration and its product image before ordering. Available options and accessories are shown on the product page.
How should I use the product?
Follow the supplied product instructions and check the product page for the features and use guidance relevant to your chosen model.
Where do you ship?
We ship free to the United States and Canada. Processing generally takes 1-3 business days and estimated transit takes 3-4 business days.
Can I request a return?
Contact us within 30 business days after delivery to request an eligible return or exchange. We pay return shipping for eligible returns.
How can I contact you?
Email [email protected] with your order number and question.
Can I adjust the beam?
The supplied image shows an adjustable flashlight head. Follow the included instructions to change the beam pattern.
Does it have a side light?
The supplied product images show a side light as well as the main flashlight beam. Use the controls as described in the included instructions.
How is the flashlight powered?
The product is described as rechargeable. Follow the supplied charging instructions and disconnect it before inspection or cleaning.